London's #1 End of Tenancy Specialists
Domestic Cleaning
London
Our Weekly Domestic Cleaning Service
We understand that over the past few years it’s become increasingly difficult to find high quality, reliable domestic cleaners and housekeepers for London Residents.
Professional, experienced and trustworthy house cleaners are a prized asset and at Scrubs we make it our mission to provide them to residents all across the city.
Whether it be our rigorous multi-stage interview process, our trial clean system or the fact we pay significantly above market average, we have a track record of providing excellent cleaning and housekeeping services all across London.
But don’t just take our work for it. Have a look at our awesome customer reviews, which show one of the highest average ratings in the whole of London.
How much do we charge?
For our weekly cleaning service, we charge £22.50/hr, with a minimum booking requirement of 2.5hrs, which allows us to attract and retain the very best cleaners in the whole city of London .
As a result, our cleaner retention rates are one of the highest in the city so that our customers do not need to worry about a regular change of cleaner.
At Scrubs, we believe it’s important that our customers have the same cleaner for every booking. We know allowing one of our cleaners into your home takes trust and this way our customers can form a personal relationship with their cleaners. It also allows us to provide an increasingly better service as your cleaner familiarises themselves with cleaning your home.
But don’t just take our work for it. Have a look at our awesome customer reviews, which show one of the highest average ratings in the whole of London.
Our Cleaning Checklist
For our full domestic clean checklist please contact us directly:
- Dusting/ wiping of all surfaces and countertops.
- Cleaning outside of all cupboards and units
- Cleaning exterior of all appliances, including oven and microwave.
- Throwing away the rubbish and replacing bin bags
- Cleaning all sinks, taps and sanitary ware.
- Surface level clean of bath or shower, including shower glass
- Toilets cleaned & disinfected.
- Cleaning window frames
- Dusting property throughout
- Belongings tidied.
- Remaining kitchen cutlery/ utensils washed and put away.
- De-Cluttering.
- Mopping all hard flooring.
- Vacuuming throughout the property.
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As a final layer of a protection, Scrubs offers a cleaning Fair-Value Guarantee. This means, if on the exceptionally rare a customer does not believe they are getting fair value, they have the option just to pay what they think it is worth.
What shall I do during the clean?
Whether our customers are present during the clean is entirely up to them. What we do ask is for the cleaner to be given clear space to work during the house clean.
Many of our London-based customers opt to use to time to head out and enjoy the city. Whether it be taking a walk along the River Thames, enjoying the natural beauty of the Kew Gardens, submersing yourself in the historic Tower of London or visiting the grand Westminster Abbey, there are plenty of areas to see and unwind while Scrubs Cleaning prepares your property for your return.
Do you offer Housekeeping as well as cleaning?
Our team will arrive at your property with all the cleaning equipment and supplies that are needed to complete a 5* End of Tenancy clean. Our cleaners have tried every product out there and know what works best for your home. By using their own products, it ensures they are able to complete the clean faster, subsequently resulting in a more competitive price. Although we do accept customer requests to use their own detergents, we are unable to offer our usual guarantee if this is the case.
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Frequently Asked Questions
Yes! We offer a Fair-Value Guarantee. If you feel you are not receiving fair value for your booking, we will cancel your plan and just ask you to pay what you believe to be fair value. Please note, this is only for your first clean with us.
We charge £25/hr for our weekly domestic cleaning service, with a minimum booking duration of 3hrs.
For our Weekly Domestic Cleaning service, we will require our customers to provide all the cleaning equipment and supplies. We will send an email with the recommended products and detergents to purchase. However, our cleaners will be happy to use whiever detergents you provide.
The minimum duration of the booking is 3hrs.
You will be asked to pay the cleaner directly after each clean via either cash or bank transfer.
No, all the cleaners need is access to the property at the agreed time and instructions on how to lock up the property when leaving. That being said, if possible, we prefer customers to be there at the end of the clean just to ensure they are totally happy with the service provided, especially for the first couple of cleans.
Absolutely! Our cleaners retain 100% of their tips and so this can be passed on to the cleaner upon completion of the booking.
In order to provide you with cleaning services with a regular, high-quality cleaner, we will need to schedule in for a weekly service with payment due each week.
You will have your designated Scrubs Cleaner that carries out your cleaning service. The only time you will have a replacement is if they are unwell or on annual leave. We will be sure to inform you ahead of time if this is going to happen!
Address
30, Delaware Rd, Maida Vale, London, W9 2LH
Contact Details
020 8146 8571
customer.support@scrubscleaning.co.uk