CONTACT US: 020 8146 8571
London's #1 End of Tenancy Specialists
EMAIL US: customer.support@scrubscleaning.co.uk
We are proud to be the No. 1 End of Tenancy specialist cleaning provider in Kensington. Over many years, and working with our customers and partners, we have developed close relationships with the largest and most respectable estate agents, property developers and management companies in the area.
Most tenants require a professional End of Tenancy cleaning specialist to ensure 100% of their deposits are secured and returned. Furthermore, in the current property market, it’s also important that tenants secure positive references from their landlords.
Through use of the Scrubs customer feedback system, we have been able to create a service that consistently exceeds our client, and their landlords, expectations. Furthermore, The Scrubs Quality Assurance Process monitors each step of our client engagement to ensure the best End of Tenancy cleaning service is Kensington.
Use Scrubs for a hassle-free Move Out cleaning experience that will leave you free to focus on your next big move!
Receiving an estimate can be done in less than 60 seconds with our easy-to-use Price Calculator.
Simply specify the no. of bedrooms, bathrooms and reception rooms, and select any additional services you require, such as carpet or oven cleaning.
The live Scrubs Calculator will instantly generate an estimated price for your booking. If you choose to submit your enquiry, one of the members of our team will promptly contact you, follow up with Next Steps and answer any queries that you may have. We will only follow-up with potential customers that are happy with our price, and wish to proceed.
Our aim is to provide a competitively priced service whilst ensuring our excellent staff are paid a fair wage for their efforts. We know that the long term success of our business is predicated on a Win-Win-Win scenario for our customers, their landlords and our cleaners.
Click here to see our Full End of Tenancy Checklist:
We use Steam Cleaning, otherwise known as Hot Water Extraction, to deep clean your carpets.
We use modified Steam Cleaning techniques to clean all types of upholstery.
We can also Steam Clean your curtains rather than taking them to the Dry Cleaners.
Over many years of delivering our services across Kensington, Scrubs understands the requirements, standards and expectations of local landlords.
In short, the answer is no! There can be no requirement placed by your landlord for you to have to pay for a professional End of Tenancy clean.
However, proceed with caution! Many tenants have not been able to recoup their full deposit due to trying to complete their own clean or by using a less professional End of Tenancy cleaning service. You are required to return the property to your landlord in the same condition as at the start of your tenancy, less fair wear and tear. Doing this without the correct skills and equipment, and without the relevant experience and support can be close to impossible.
Remember, if the level of cleaning is not deemed acceptable then your landlord will likely pay a premium for a same/next day cleaning service, which will be taken from your deposit! Alarmingly, this can be 2-to-3 times more expensive than a regular End of Tenancy clean. View this article for further information
We have many systems in place to ensure Scrubs offers the absolute best cleaning service possible. We have teams dedicated to this particular service line, each team is lead by a Team Lead with an minimum 10 years experience in this service line, and all cleaners are equipped with the absolute best equipment and detergents on the market.
The number of cleaners on each End of Tenancy booking varies according to the size of the job and our schedule on the particular day. Generally, we send a team large enough to complete the booking in half a day. So, for example, if a booking is to start at 9am then the estimated completion time is 1-1.30pm. However, it’s always best to allocate an extra couple of hours to the booking just incase of any unexpected complications. If you have a key handover or inventory check-out on the same day, let us know beforehand and we will organise ourselves to ensure the booking is completed beforehand.
We offer a 7-day guarantee, which is significantly longer than our competitors. If there is anything missed in the clean, just send us a picture for us to verify and we will send a cleaner back, free of charge to go over the specified areas. Although these call backs are incredibly rare, it provides further piece of mind to customers that they will receive their entire deposit back from their landlord.
Scrubs’ Lean Methodology allows us to provide a 5* cleaning service as a more competitive price than our direct competitors. Use our Price Calculator to generate an instant price for your specific End of Tenancy cleaning requirements. We recommend all customers get 2 or 3 different quotes to build an understanding of the Kensington cleaning market.
Absolutely! When booking an End of Tenancy Clean, our cleaners will come prepared with all the equipment and supplies they need for the booking. Note, if you require Carpet, Upholstery or Curtain Steam Cleaning, then this needs to be booked in beforehand and parking might need to be arranged.
You’ll be glad to hear that there are no hidden fees when booking with Scrubs! We are very transparent in our policy and do not withhold any information/ costs from our clients.
For our End of Tenancy Cleans, we usually take a £60 deposit to secure the booking, with the outstanding balance due upon completion of the clean. We’ll issue an invoice upon completion of the booking and a receipt once payment has been made. This way you’ll have physical evidence to show your landlord that you’ve had your property professionally cleaned.
No, all the cleaners need is access to the property at the agreed time and instructions on how to lock up the property when leaving. That being said, if possible, we prefer customers to be there at the end of the clean just to ensure they are totally happy with the service provided. We find it saves both parties time in the future when on the exceptionally rare occasion something is missed and the team need to return.
As long as the estate agents are in the vicinity of the property, then we are happy to pick the keys up for an additional £10 fee.
We appreciate the moving house is a balancing act of many parts, and if one thing falls through you might need to cancel or re-schedule the clean. As a result, we remain as flexible as possible. Just give us 48hrs notice ahead of when your clean is scheduled to start and we will return your entire deposit back, so there is no cost to you.
There are many great online resources if you want to learn to clean, and potentially do your own End of Tenancy. One of our favourites, that even some of our new cleaners use is Angela Brown Cleaning.
Address
30, Delaware Rd, Maida Vale, London, W9 2LH
Contact Details
020 8146 8571
customer.support@scrubscleaning.co.uk
