London's #1 End of Tenancy Specialists
London's #1 End of Tenancy Specialists
Customer Stories: Why They Chose Scrubs Cleaning Service
When it comes to choosing a cleaning service, customers want more than just a tidy home—they want peace of mind, reliability, and a team they can trust. At Scrubs Cleaning Service, we believe the heart of our success lies in the stories our customers share. Each booking has its own challenges and goals, but the outcome is always the same: a spotless property and a happy client.
In this article, we’ll highlight real customer stories and explain why so many people continue to choose Scrubs Cleaning Service for their deep cleans, end of tenancy cleans, after-build cleans, and specialist carpet and upholstery cleaning.
End of Tenancy Cleaning in Kensington and Wandsworth
When Halle from Kensington (W11) contacted us, she urgently needed a professional end of tenancy service, including carpet steam cleaning. Years of foot traffic, a busy lifestyle, and the occasional spill had left her carpets looking dull and lifeless. She chose Scrubs Cleaning Service after reading about our comprehensive end of tenancy cleaning packages.
Our professional cleaners arrived promptly and carried out a thorough property clean. The kitchen and bathroom were sanitised, all rooms were dusted and polished, and the carpets were revitalised with a deep hot water extraction carpet clean. Even the chandeliers, often missed in standard cleans, were given careful attention.
“The cleaners arrived early, which was good for me and finished the job in about 2 hours. I have two chandeliers that were covered in dust but are now spotless! All the surfaces are very clean, and they did a good job cleaning my carpet as well” – Halle, Kensington.
Isabelle from Wandsworth (SW8) also required a full end of tenancy clean for her 4-bedroom property. With a number of venetian blinds and several high-use areas, she knew it would take an expert team to get the job done properly. She was thrilled with the value for money and high standards, noting that the property had never looked better.
“We used Scrubs for an end of tenancy cleaning on a 4 bedroom house. The service was the best I have used in London, in 6 years of living here. The quote came in, incredibly competitive and it was exceptional value for money. The house was shining and no corners were cut. Thanks to the Scrubs team for great service!” – Isabelle, Wandsworth.
Deep Cleaning Services in Kilburn and Blackheath
Andra in Kilburn (NW6) wanted a full deep cleaning service London for her flat. She and her housemate prepared the space by clearing cupboards and drawers, making it easier for our team to reach every corner. They worked alongside our professional cleaners, moving belongings as needed, and were impressed at the level of detail and care taken during the domestic deep clean.
“First time I booked Scrubs Cleaning’s services for a house deep clean and their work has exceeded all my expectations—the cleaners were very efficient, professional and thorough. Warmly recommend the company!” – Andra, Kilburn.
Pranab in Blackheath has been booking our deep cleaning services London since 2023 and now uses us twice a year to maintain his property. As a repeat customer, he has praised not only the spotless results but also our responsiveness and customer care, making us his go-to choice for professional home cleaning.
“I have been using their service twice a year, since the last couple of years. They are highly responsive, easy to reach out to and provide great service. This is exactly why I keep going back to them again and again” – Pranab, Blackheath.
After Builders Cleaning in Clapham and Hackney
Renovations can transform a property, but they often leave behind overwhelming dust, plaster, and debris. Katie, a homeowner in Clapham (SW4), needed a post-construction clean for her two-bedroom maisonette. She chose Scrubs Cleaning Service for our strong reputation in after builders cleaning London, where attention to detail is key.
Our team removed dust, sanitised surfaces, polished windows, and deep-cleaned the floors, returning the home to a spotless state. Katie was impressed with the result.
“Competitive price, great customer service and good clean. We used Scrubs for 2 services: an after builder clean and an end of tenancy clean. Mike has been nothing but accommodating about our time/ dates. Both Anca and Maria’s teams did such a good job we are truly grateful. Thank you teams for keeping our flats so clean and tidy :)” – Katie, Clapham.
In Hackney, Victoria also requested after builders cleaning for two different properties. Both were heavily covered in dust and construction residue, but our cleaning team worked efficiently to restore them to a pristine condition. She was delighted with the transformation and has already committed to booking our services again in the future.
“I have had two after builders cleans from Scrubs – both very dusty /dirty at the beginning and spotless at the end of the clean. Thanks for a great service. Will be back in future.” – Victoria, Hackney.
Why Customers Choose Scrubs Cleaning Service
These stories illustrate why so many customers trust Scrubs Cleaning Service:
- Tailored Solutions – Every property and client has different needs. Whether it’s a one-off clean or a recurring contract, we adapt our services accordingly.
- Professional Carpet & Upholstery Steam Cleaning – Carpets and sofas are often major concerns. Our steam cleaning removes deep dirt, bacteria, and allergens, leaving fabrics fresh and sanitised.
- Attention to Detail – From scrubbing tiles to polishing woodwork, we pride ourselves on delivering spotless results every time.
- Trusted Reputation – Many clients discover us through word-of-mouth recommendations, and glowing 5-star reviews show our consistent reliability.
- Deposit Security for Tenants – For those moving out, a professional clean can make the difference between losing and keeping their deposit. Scrubs Cleaning Service provides peace of mind with every tenancy clean.
The Power of Customer Feedback
Our customer stories don’t just reflect individual jobs—they showcase the trust we’ve built. Positive feedback fuels our commitment to excellence. Each 5-star review reinforces our belief that a cleaning service should be more than transactional; it should offer reassurance, reliability, and visible transformation.
We take pride in listening to our clients; many of them need flexible scheduling. By responding to these needs, we ensure every client feels valued and satisfied.
- Carpets: Experts recommend professional carpet steam cleaning every 12–18 months, or more often in high-traffic homes with pets or children.
- Upholstery: Since furniture absorbs oils and daily dirt, upholstery cleaning should be done every 6–12 months. Spot cleaning in between helps prevent permanent stains.
Final Thoughts
At Scrubs Cleaning Service, no two jobs are ever the same. From tenants preparing to move out,to families needing a healthier living space, our mission remains constant: to deliver spotless, professional results that exceed expectations.
Our customers choose us not just because of what we do, but because of how we do it—with care, attention, and reliability.
If you’re preparing for an End of Tenancy Clean, looking for a Deep Clean, managing an After Build Clean, or simply need professional carpet or upholstery steam cleaning, we invite you to become part of our customer story.
Because at Scrubs, every clean is personal.